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Services

Encompassed within the total complete solutions, one of the most important components within it is in providing the highest level of ICT services, making sure that all solutions planned out will be executed accurately, timely and with minimal disruptions to the business or organizations.

Technical Consultancy

Our multi-vendor accredited engineers can provide balanced and unbiased expert advice on the right technical solution to meet your specific needs so you can make decisions with confidence.

IT Support

Our suite of IT support solutions are delivered by a team of expert staff, making sure our clients’ IT infrastructures perform to their maximum and support their business strategy.

Training

We have produced a range of bespoke and vendor-supported courses and workshops that we can deliver to train your teams on the latest technologies or newly-installed equipment.

Product Demo

Proof-of-concept testing acts as a technical evaluation for you, informing your decision-making process and giving you the opportunity to adjust requirements as necessary.

Demonstration Facilities

Our state-of-the-art demo centre can keep up to date with a full understanding of the latest technologies, their capabilities and how they could integrate into your existing environment.

Implementation

Our engineers can provide full installation, configuration and documentation services, tailoring their support to make use of your internal resource or providing a complete turn-key solution.

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Our Service Level

We provide a single source of multi-vendor network support with just one number to call to reach our skilled and accredited technicians 24 hours per day, every day.

ON-8x5x4

  • 8 hours in a day, 5 days a week
  • 4 hour response time
  • On-site Certified Engineer
  • Telephone and Email Support
  • Advanced Hardware Replacement

ON-8x5xNBD

  • 8 hours in a day, 5 days a week
  • Next Business Day response time
  • On-site Certified Engineer
  • Telephone and Email Support
  • Advanced Hardware Replacement

ON-24x7x4

  • 24 hours in a day, 7 days a week
  • 4 hour response time
  • On-site Certified Engineer
  • Telephone and Email Support
  • Advanced Hardware Replacement

ON-AHR

  • 24 hours in a day, 7 days a week
  • Next Business Day response time
  • Self-collection
  • Telephone and Email Support
  • Advanced Hardware Replacement

Whichever support model our clients choose, they remain in the driving seat while we become their IT conscience, monitoring performance, offering insight and bringing new ideas to the table. All of which helps to boost performance and ROI.